Delegated access in Gmail

Creating a delegation

In order to set up delegated access in Gmail, you must first log in directly to the generic email account using the logon information (email and password). Once successfully logged in, do the following:

- Click on the Settings  in Gmail webapp.

- Under Quick Settings, click "See all settings"

- In Settings, go to the "Accounts and Import" tab and click on "Add another account"  next to "Grant access to your account:"

-  Type in the full email address of the person you want to grant access to this account and click "Next Step" (Please note that the person you would like to grant access must have an email address within the Engineering Google Workspace tenant)

- Once you have confirmed the address you would like to grant access, Click on "Send email to grant access"

- To add multiple users, repeat these steps.

Accepting invitation

- The user(s) you are granting access to the mailbox must accept the invitation by clicking on the "Accept" link that they receive.

- Once accepted, It may take up to 24 hours for the delegation to start taking effect.

To access the delegated account

- Click on your profile image on the top right corner and a list of your other accounts, along with delegated accounts should appear.

- Click on the mailbox to access the account.

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