DocuSign Accounts

DocuSign Accounts

UCLA Samueli School of Engineering operates under a licensed DocuSign tenant within the main campus DocuSign system. Below are important details for those needing access to DocuSign services.


🔹 Requesting a DocuSign Account

If you need a DocuSign account to send documents for signature (envelopes) or to create templates or PowerForms, please note:

  • DocuSign accounts are not required to sign documents—any recipient can sign without a login.

  • To request an account under the Engineering DocuSign tenant, your department head must email help@seas.ucla.edu to initiate the process.

  • By default, new accounts are granted basic sending permissions. If you need access to create Templates or PowerForms, please specify that in the initial request.


🔹 If You Already Created a Free Account with Your SEAS Email

If you've created a free DocuSign account using your @seas.ucla.edu email, you will need to switch to the official Engineering tenant:

  1. Log in to DocuSign.

  2. Click your profile image (top-right corner).

  3. Select the UCLA - Samueli School of Engineering from the account switcher dropdown.


🔹 Generic (Departmental) DocuSign Accounts

Creating a DocuSign account tied to a generic departmental email address (e.g., hr@seas.ucla.edu) is generally not permitted due to current UCLA policy:

  • All DocuSign accounts at UCLA are federated via Shibboleth, the campus Single Sign-On (SSO) system.

  • Generic emails are not linked to UCLA Logon credentials and cannot authenticate via SSO.

  • Campus IT strongly discourages the use of shared accounts for security, auditability, and compliance reasons.

🔸 What You Can Do Instead

  1. Request an Exception (Not Guaranteed)
    In rare cases, we can help submit a request for a non-SSO (non-federated) DocuSign account. This requires:

    • A strong justification for why a generic account is needed.

    • An explanation of how access will be secured and monitored.
      Please note: Campus has become increasingly strict and may deny such requests.

  2. Use Envelope or Folder Sharing
    If multiple users need access to documents:

    • Create the PowerForm or envelopes using an individual's account.

    • Use DocuSign’s envelope sharing or folder sharing to grant access to others.
      This maintains user-level traceability for compliance.

  3. Redirect Notifications

    • Use an individual DocuSign account for sending.

    • Set up notification forwarding (via CC or BCC) so completed documents are also sent to a generic departmental inbox.

    • 🔹 Student Worker Accounts

    • Student workers can be granted DocuSign access, but there are a few important considerations:

      • Accounts must still be tied to individual users and authenticated via UCLA Shibboleth using their UCLA Logon ID.

      • Student employees should only be granted the minimum permissions necessary for their duties (e.g., sending envelopes, not creating PowerForms or templates unless required).

      • Departments are responsible for:

        • Submitting the account request (via the department head to help@seas.ucla.edu)

        • Revoking access when the student’s employment ends or their responsibilities change.

      If the student has already created a free DocuSign account with their @ucla.edu or @g.ucla.edu address, they will need to switch to the Engineering tenant via the account switcher (click profile image in DocuSign > switch account).

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🔹 Student Worker Accounts

SEASnet typically does not grant DocuSign accounts to student workers, primarily because we are not always notified when a student leaves their position. However, in certain cases, student workers may be granted access if justified. If so, there are a few important considerations:

  • Accounts must still be tied to individual users and authenticated via UCLA Shibboleth using their UCLA Logon ID.

  • Student employees should only be granted the minimum permissions necessary for their duties (e.g., sending envelopes).

  • Departments are responsible for:

    • Submitting the account request (via the department head to help@seas.ucla.edu)

    • Revoking access when the student’s employment ends or their responsibilities change.

If the student has already created a free DocuSign account with their @ucla.edu or @g.ucla.edu address, they will need to switch to the Engineering tenant via the account switcher (click profile image in DocuSign > switch account).


If you have any questions about account access or setup, please contact help@seas.ucla.edu.
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